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Refund Policy

At iSkills, we aim for 100% student satisfaction. This Refund Policy explains the conditions, eligibility, process, and important notes related to refunds for our trainings and services.

Last updated: July 15, 2026
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1. Quick Summary

You can request a refund if you are eligible under the policy.

14 Days Window

Refunds are available within 14 days of enrollment.

One-Time Fee

No registration fee. No monthly subscription.

Access Review

Refunds depend on access, usage, and policy conditions.

Support First

Please contact support before requesting a refund.

Fair Policy

We treat every student fairly and review each request carefully.

2. Eligibility

You may be eligible for a refund if:

  • You requested within the refund window.
  • You have not completed a significant portion of the course.
  • You have not downloaded excessive materials.
  • Your request meets the terms of this policy.

Refund approval is not guaranteed. Each request is reviewed on a case-by-case basis.

3. Refund Window

You can request a refund:

Within 14 days from the date of enrollment.

Requests made after 14 days are not eligible for refund under any circumstances.

4. Non-Refundable Cases

Refunds will not be approved if:

  • More than 50% of the course content has been completed.
  • Live classes have been attended regularly.
  • Excessive materials have been downloaded.
  • Assignments, tasks or projects have been submitted.
  • You violated our Terms & Conditions or Code of Conduct.
  • You used multiple devices or shared your account.

5. Access and Usage

Your access and usage affect refund eligibility.

  • Access to LMS, app, or community is counted.
  • Downloading large amounts of content may affect approval.
  • Watching many recordings or attending many live sessions may affect the decision.
  • We monitor genuine usage to ensure fairness for all students.

6. How to Request a Refund

To request a refund:

  • 1Contact our support team through official channels.
  • 2Share your enrollment details and reason for refund.
  • 3Our team will confirm your eligibility.
  • 4You will receive a confirmation within the review period.

Requests through unauthorized persons or fake pages will not be accepted.

7. Refund Review Process

After you submit a request:

  • Our team will review your enrollment and usage.
  • We may contact you for more information.
  • You will be notified about the approval or rejection.
  • The decision of iSkills support team is final.

Important Note

Refunds are handled fairly and transparently. Our goal is student satisfaction, but we also ensure fairness for all genuine learners.

View Terms & Conditions

Still have questions?

Our support team can help you understand refunds, eligibility, payments, and course access.

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